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Have Box, Will Travel

KitchenAid stand mixers are both heavy and fragile; this challenging combination of attributes makes it critically important that they be packed carefully for transit, whether in a moving truck or when being shipped. By far the best way to ship a mixer is in the original factory packaging. The packing was carefully designed and engineered…    more →Have Box, Will Travel

Always Use the Genuine Part

The KitchenAid mixer parts market is chock full of imitations, knockoffs, and replicas; and sometimes it’s hard to know which ones are OK and which ones are not. The safest course of action is always to get the genuine factory part from a trusted supplier. Sometimes this may cost a little more, but it works…    more →Always Use the Genuine Part

Whirlpool Cost Reductions III: Grease

Beginning in roughly 2019, Whirlpool (operating as KitchenAid) has significantly reduced the amount of grease put in to the mixer’s gear train when assembling K45-type models (the “Classic”, “Artisan”, and other models similarly constructed). The factory service manual specifies six fluid ounces (a nominal 3/4 cup) of grease of an appropriate type, and has done…    more →Whirlpool Cost Reductions III: Grease

Troubleshooting: Mixer Won’t Turn On

Introduction Most of the advice here applies to tilt-head K45-type models (Classic, Artisan, Ultra Power, etc but not the Artisan Mini or Accolade) and K5-type bowl-lift models (K5SS, KSM5, KPM5, KSM50 and their relatives). These models are distinguished by plastic motor brush covers (one on either side of the upper motor housing) and a round…    more →Troubleshooting: Mixer Won’t Turn On